개인정보 처리방침

Service operator

ClimbCut operator: 더 이룸 (The Irum)

Representative: 최건영 (Choe Geon-yeong)

Business registration number: 448-79-00533

Business address: Room S77, 3rd floor, 28 Hyoryeong-ro 31-gil, Seocho-gu, Seoul, Republic of Korea (Bangbae-dong)

Customer support and privacy inquiries: support@climbcut.team

Privacy contact: 최건영 (Choe Geon-yeong)

1. Scope and purposes

ClimbCut records climbing videos, stores and edits them on your device, and exports them to destinations you choose. It processes the following on your device for recording, playback, editing and record management.

Camera preview and original videos; lists, albums, thumbnails and playback information for device videos you allow access to; working copies for editing and their audio; file hashes for duplicate detection; working-copy creation times; recording dates, duration, size, resolution and file references; your discipline, grade, tape color and hold color selections; covers, trim ranges, ratios and watermark text; edited copies and export job status. Motion sensor readings for the level guide and pre-recording blur analysis are processed temporarily on the device only and are not sent to a server.

Videos and text may contain information that identifies you or people around you. Review the contents before recording or sharing.

Follow mode analyzes body positions on your device to move the framing. It does not identify a person’s identity. Position coordinates over time needed for editing are saved with edit settings on your device. Videos and body-position analysis results are not sent to the operator or Google servers.

2. Optional diagnostics, analytics and SDK processing

Device album browsing, playback and copies for editing are processed on your device. Videos held by photo services such as iCloud may be downloaded from that service when you play or edit them. The app currently has no registration, login or advertising features. Videos, audio, covers, body-position results, gym names, notes and watermark text are not uploaded to the operator or Firebase analytics servers.

In Settings → Help improve ClimbCut (optional), you can enable crash diagnostics and usage statistics separately. Both are off initially. Recording, the library and editing remain available when they are off. Choices are stored on your device and persist after restarting. Viewing this document or granting camera access is not treated as consent to diagnostics or analytics.

When Send crash diagnostics is enabled, Firebase Crashlytics sends error types and stacks, crash and unresponsive-app diagnostics, app version, operating system and device information, and installation identifiers to Google to improve stability. Dart errors sent directly by the app exclude error bodies and local paths. Native crashes are collected using the SDK’s diagnostic methods. If both options are enabled, feature usage events may be included as diagnostic clues around an error.

When Send usage statistics is enabled, Google Analytics processes app instance identifiers; app, device, operating system and language information; automatic events such as launches, sessions and engagement time; start/result events and failure codes for recording, editing, person selection, Follow tracking, export, file saving, sharing and batch actions; processing times, video lengths, requested resolution, frame rate, ratio, mute, watermark and Follow settings; tracking completion ratios, missing-section counts and item counts. Approximate location derived from IP addresses may be processed, but location permission or precise location is not requested. App-added events exclude video IDs, filenames, user text and personal account IDs. Advertising identifier collection, ad personalization and ad data consent are disabled.

Turning off diagnostics or analytics stops subsequent sending for that option and clears unsent crash reports or local analytics data. Previously sent data is not immediately deleted. Installation identifier and network processing needed for SDK operation, and ML Kit diagnostics below, may be separate from these choices.

Android Follow tracking uses Google ML Kit. Input videos and analysis results are processed on the device, but ML Kit may send device and app information, installation identifiers, API configuration, usage, performance and error diagnostics to Google. See https://developers.google.com/ml-kit/terms and https://developers.google.com/ml-kit/android-data-disclosure . iOS Follow analysis uses Apple Vision.

Firebase Remote Config and Firebase Installations check app versions and deliver recommended or required update policies. This operational function is independent of optional diagnostics and analytics; Google processes information such as app/SDK versions, operating system, country code, language, time zone and installation identifiers. Policies, check times, dismissal times and the previous launch build are stored on the device. Videos and edits are not sent for update checks. Only when analytics is enabled, update prompt displays, button selections, deferrals, waiting for work to finish, actual build increases, link failures, policy codes, current/target builds and update types are sent as analytics.

3. Permissions

Camera: used for preview and video recording. You can revoke permission in system settings. Denial limits recording, but camera permission is not required to access previously saved videos in the library.

New recordings include sound and request microphone permission when preparing the camera. Recording is blocked if microphone access is denied or restricted; the existing app library remains available. The app does not request location, contacts or ad-tracking permission. The device folder requests media read access to list videos by album and play them directly: video read permission on Android and photo library access on iOS, querying videos only. Supported systems allow full or selected-item access, which you can change or revoke in settings. Denying gallery access does not prevent recording or use of the app folder. Listing or playing a video does not register it in the app library. Editing, sharing, exporting or recording gym/grade metadata prepares a working copy and links the device video to an app record. If you explicitly choose a move or deletion, the app may remove or trash the device-library video after saving and verifying a copy. Connected photo services may sync the change to other devices or cloud storage. A recovery copy is kept in the app before deletion; restoring from app trash places it in the app folder. Moving to the device folder saves the video in the system media library. Android 9 and earlier also request external storage write permission for this. File saving and sharing use operating system interfaces you choose.

4. Storage and retention

Recorded originals, editing copies, covers, edits and associated records stay in private app storage on the device. The operator has no server copy. They remain while app data is retained. You can move individual videos to trash or restore them. Confirming permanent deletion removes the app’s original, current cover, edited copies and associated records. Trash is not emptied automatically.

On Android, clearing app storage or uninstalling removes app data. On iOS, deleting the app removes local app data, while offloading may retain data. Separately saved or shared copies are not removed by uninstalling.

Firebase Crashlytics retains crash stacks and associated installation identifiers for 90 days before Google begins deletion. Google Analytics user- and event-level data follows the linked property’s retention settings; aggregate reports have separate retention behavior. See https://firebase.google.com/support/privacy and https://support.google.com/analytics/answer/7667196 for retention and deletion details.

5. Device backups and external storage

ClimbCut does not provide its own cloud backup or sync. Private Android app data is configured to be excluded from automatic cloud backup. Direct device-to-device transfer supported by Android 9 and later is allowed, depending on the operating system, manufacturer and user settings. Automatic backup is excluded on older Android versions. iOS backup and restore follow system and user settings. These settings do not retroactively delete copies held by existing backup providers.

The Files app or storage provider selected for saving may sync to cloud storage. Saying that content is not sent to the operator does not mean there are no backups on devices or external services. Check the relevant backup service’s settings to remove backups.

6. Third parties, processors and international transfers

Videos and records are not stored on a server or provided for advertising. Optional diagnostics and analytics use Google LLC’s Firebase Crashlytics and Google Analytics. The diagnostic and analytics data in Section 2 is electronically sent to Google servers over a network after you enable the respective choice, and may be processed in Google facilities, including in the United States. The purposes are troubleshooting and feature usage analysis; retention follows Section 4. See https://firebase.google.com/support/privacy and https://policies.google.com/privacy for Google’s processing, security and contact information. Declining or withdrawing these choices does not restrict recording or editing.

When you save or share a file, the selected edited video may be transferred to your chosen app or storage provider. That service’s policies govern server storage, international processing and publication scope; check before sending. New ClimbCut recordings include microphone audio. Silent originals from older versions remain unchanged. Audio in recorded or imported videos can be kept or muted in export settings.

7. Access, correction, deletion and choices

View videos in the library and change edit text and settings in the editor. Changed edit settings do not overwrite original recording records. Files saved externally must be edited or deleted at their own locations.

You may revoke camera permission, stop using the app or use system controls to delete app data. The operator cannot remotely view, restore or delete videos or records held only on your device. Data subjects and legal representatives may request access, correction, deletion or suspension of processing at support@climbcut.team. Describe the request and data concerned; after identity checks limited to what is necessary, we will explain whether it can be handled and the outcome.

8. Security and automatic collection

The app uses operating system private storage and permissions. This does not provide a separate app lock or end-to-end encryption. Access to an unlocked device and exported files depends on your device and sharing settings.

The app currently has no advertising-identifier tracking, facial recognition to identify users, or automatic video upload for AI training. Optional Crashlytics/Analytics and Android ML Kit processing follow Section 2. Diagnostics and installation information processed independently by operating systems and app stores follow their providers’ policies.

9. Policy changes

This policy reflects the development version’s implementation. If data processing changes, such as accounts, diagnostics or cloud storage, the policy will be updated with the version, effective date and key changes. Separately required legal consent will be obtained before processing.

10. Support email

When you contact support, we process your sender email, display name, message, attachments you choose and correspondence information to respond and resolve issues. Device videos and libraries are not attached automatically. Do not send passwords, identity documents or unnecessary sensitive information.

Support emails are retained for one year after resolution, then deleted. Where law requires retention, they are kept separately only for that purpose and period. Expired electronic records are deleted and paper copies, if any, are shredded. Request email deletion or exercise rights at support@climbcut.team.

Zoho Mail is used to send, receive and store email. Inquiry emails and attachments may be processed in the currently used US data center. When you send an email it is transferred electronically for responding and retention. See https://www.zoho.com/privacy.html . You can record and edit without sending support email.

11. Service age

ClimbCut is for ages 14 and above. We do not target children under 14 for personal information collection. If we learn that such information was sent to support, we will delete it after necessary checks. Guardians can contact support@climbcut.team.

12. Website visits

The official website provides feature and usage information. The operator has not added advertising or behavioral analytics tools, registration, or inquiry collection forms. OpenAI Sites and network providers hosting the site may process communication information such as IP addresses, browser information and request times for delivery and security. This is separate from on-device video processing in the app.