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A LITTLE HELP

Frequently asked questions

From recording to storage, find the answers here.

Getting started

Where can I download the app?

Download ClimbCut for iPhone and iPad on the App Store, or for Android on Google Play. Download pagehas the latest availability information.

Do I need an account or internet access?

Recording, the library and editing work on your device without signing in. Sharing to another app or emailing support may require a connection to that service.

Is audio recorded too?

New recordings include microphone audio. Camera and microphone permissions are required to record. To share without sound, choose the mute option when exporting your edit.

Recording and editing

Which disciplines and grading systems can I choose?

Choose Kilter Board, MoonBoard, bouldering or lead, then select V grades, YDS, French or tape colors and a grade. Hold color is a separate setting. See the V scale grades chart →

Does the recording aspect ratio crop my original?

Recording presets are framing guides. The original field of view is preserved. Choose a ratio and Fit or Fill in the editor, then export to apply them to a separate edited file.

Is the grade watermark added to my original?

New graded recordings automatically show a badge on the library thumbnail, but it is not burned into the original. In Cover or Badge, change the shape, position, size and visibility, then export an edit with those settings. Hiding a badge keeps grade filters available. Grade badge and filter guideexplains how.

Can I record and export in 4K?

Recording settings offer 480p, 720p, 1080p, 4K and the device's highest resolution. Actual support depends on the camera and device. Export offers 720p, 1080p and 4K limits; selecting a higher resolution does not improve the detail of the original.

When does the lens-check hint appear?

The hint appears when the preview stays blurry before recording. Remove any obstruction or wipe away dust and fingerprints, then check again. It does not identify the cause of blur, and detection stops when recording starts. You can switch the hint on or off in recording settings.

Will recording continue through calls or emergency alerts?

A temporary loss of input focus alone does not end recording. However, continuous recording is not guaranteed if the OS interrupts camera access, such as during a call, or the app moves to the background. Test briefly and check the saved video before an important recording.

Does choosing a cover also change my social media cover?

The selected cover represents the video in ClimbCut's library. Choose or confirm the post cover separately on the platform where you upload it.

Storage and sharing

Will my videos remain if I delete the app?

Deleting the app can remove its private library. Save important files elsewhere first. ClimbCut does not currently provide its own cloud backup or synchronization.

Can I restore deleted videos?

Videos moved to Trash can be restored from the library. Permanently deleted videos cannot be restored in the app. Trash is not emptied automatically.

I deleted videos, but my storage is still full.

Videos moved to Trash still occupy storage. Check file sizes in List view, then permanently delete unwanted files from Trash. Make sure you do not need them first: permanent deletion cannot be undone.

Can I manage several videos at once?

Tap Select or long-press a video to select multiple items. You can delete, restore, assign a gym or grade, export, save and share them together.

Are videos posted to social media automatically?

Export the edit and send it through the system share sheet. Review and finish the upload in the social app. ClimbCut does not post automatically or confirm that a post was published.